We get a lot of the same questions round these parts (in fact, you might say these particular questions are frequently asked), so we figured we'd make things a little easier for you with a FAQ. Hope it helps you out before you give us a holler.

-The Engadget Team

  1. Why do you need my email address for comments?

    We do this to cut out down on comment spam (it happens a lot these days). We are (still) working to improve our user-profile system to make commenting easier, but remember, even full user profile systems on web sites require a valid email address. In other words, the question of posting comments without a valid email address is kind of null. If you do want to make comment on something anonymously you can use our feedback form, which doesn't require an email address. Just ask us and we can post it up for you (if it's worth posting, of course).

    We can tell you a few things for sure: these addresses are not harvested -- we hate spam, too (please see our privacy policy). We certainly wouldn't wish it on anyone else, so don't ever expect mailings from us unless you've signed up for an opt-in mailing list of some sort.

  2. Why was my comment removed?

    We allow users to comment on our posts for the betterment of the Engadget community, so as to share knowledge, expertise, and to spread good-humored mirth (please read our disclaimer on commenting). If your comment is spam, off-topic, unduly belligerent, insulting, or berating, or otherwise not, er, nice (or if you completely missed the point of the post), do expect your comment to be removed. It's like mama said, "If you don't have something nice to say..."

  3. Why did you post that? It's old news.

    While we primarily cover new news of the goings on in the world of gadgets and consumer electronics, we are also a resource for readers to find out about the products and services out there that they never knew existed. Those products and services may be foreign (see below) and they also may be not necessarily be new. Just remember: for every one reader that knows that something is old, there are a thousand more who've never even heard of it.

  4. Why do you post rumors and unofficial information?

    Well, simply put, we're not the AP. If we think our readers are going to enjoy or benefit from the sometimes-dubious information floating around out there, we're going to put it up. That's not to say we'll just put anything up, but if after we critically determine it's a rumor that's got substance, importance, and likelihood, then we're going to try and keep you in the know.

  5. Do you carry this?

    We have no idea why people think we're a retailer (are you even reading?), but no, we don't carry that, or anything else for that matter.

  6. Where can I buy this? How much does it cost?

    Sorry, we're not an online shop, and we're not a portal. If we don't print a price, it usually means we don't have that information or because prices change so quickly that it'd be pointless. We don't normally tell you where to buy it because for us it can be a conflict of interest -- we're not about to be accused of favoring one retailer over any others (unless there's a particular reason, like a retailer who is selling pre-release products). So good luck on your hunt!

  7. A commenter on a post wants to sell me something, should I buy it?

    Under no circumstances does Engadget endorse or support financial exchanges (or any exchange beyond ideas) in comments. In fact, we seriously suggest you don't get yourselves involved with anyone trying to shill something in our comments. There are plenty of reputable places to get the gear you're looking for -- since we have no screening process and zero contact with our commenters, we won't vouch for them, nor can we help you if you get taken for a ride.

  8. Is this coming out in America?

    A lot of the important news in gadgets and electronics is not coming from America (gasp!). We know you're totally surprised, calm down. Since we're not here to provide you with a Best Buy shopping list, we're here to keep you informed about what's up. We will frequently post stories about products you may never even see. We don't mean to tease you, but you can make more informed buying decisions by knowing what's going on with everything out there -- even that which you can't easily get. And besides, a lot of people just want to know (not to mention that a lot of our readers don't actually live in the United States).

  9. Your information is inaccurate.

    While the volume of information and news we process can be enormous, we consistently do our best to provide quality information. But we're human, we make mistakes. If you've seen we've made an error, please let us know in the feedback form, and we'll correct it. You could post it in the comments, but we tend to delete comments that are off-topic, and a comment about an error becomes off-topic once we've made the correction.

  10. What's with the ads in the RSS feeds?

    We could get into a dialectic about subscription vs. ad-based content, but in the end we want to provide the best possible service to you, the reader. Which is why we give you our full content in RSS, unlike many other sites which cut their feeds after a few lines of content, clog up the feeds with ad posts, or only provide headlines. Just like any medium where we provide full, high quality content for free, we need some method of ad revenue to keep the site going. Thanks for understanding!

  11. What happened to all the cellphone and high def news?

    What, you didn't hear? We launched Engadget Mobile and Engadget HD! We're still posting important cellphone and HD news to Engadget's main page, but for complete, comprehensive cellphone coverage, check out Mobile and HD.

[Last updated March, 2009]